Please call before travelling so we can confirm availability and advise you on the most appropriate next step.

Severe or persistent toothache

Swelling in your mouth, gums, face or jaw

Signs of a dental abscess or infection

A broken, cracked or badly chipped tooth

A knocked-out or displaced adult tooth

A lost filling, crown, bridge or veneer causing pain

Bleeding following dental treatment that will not settle
You do not need to diagnose the problem yourself. Call us, describe your symptoms and we will advise you on the most suitable next step.
When should I contact NHS 111 or go to A&E?
Most urgent dental problems are best assessed by a dentist rather than a hospital.
Contact NHS 111 if you need urgent dental advice and cannot access a dentist, including outside Woodbury Park Dental’s normal opening hours.
Call 999 or attend A&E for:
- A serious injury to your face or jaw;
- Heavy bleeding from your mouth that will not stop;
- Severe swelling of your mouth, lips, throat or neck that is making it difficult to breathe;
- Swelling that is making it difficult to open one or both eyes;
- A head or facial injury that has caused loss of consciousness, vomiting or double vision.
Do not delay seeking medical help if breathing or eyesight is affected.
What happens at an emergency dental appointment?
1. Initial telephone assessment
When you call, our reception team will ask about your symptoms, when they started and whether you have swelling, bleeding or dental trauma.
This helps us understand the urgency of the problem and arrange the most appropriate appointment.
2. Dental examination
Your dentist will examine the painful or damaged area and assess the surrounding teeth, gums and bite.
3. X-rays where needed
An X-ray may be recommended to help diagnose hidden decay, infection, a fracture or another problem that cannot be fully assessed by sight alone.
4. Diagnosis and treatment options
Your dentist will explain:
- What is causing the problem;
- What can be done immediately;
- Whether further treatment will be required;
- The expected costs.
5. Urgent care
The priority is to relieve pain, control infection and protect your oral health.
Depending on the diagnosis, treatment may include:
- A temporary or permanent filling;
- Repair of a damaged tooth;
- Treatment for an infected tooth;
- Replacement or temporary securing of a crown;
- Drainage of an infection where appropriate;
- Extraction where a tooth cannot be saved;
- A follow-up treatment plan.
Not every problem can be permanently resolved at the first visit. Where further care is needed, we will make the tooth comfortable and explain the next stage clearly.
Woodbury Park Dental is an independent, non-corporate and family-run dental practice that has served the Tunbridge Wells community for more than 30 years.
Our aim is to help you understand what has happened, reduce your discomfort and make a clear plan for restoring your oral health.
Out-of-hours dental emergencies
Woodbury Park Dental’s normal opening hours are:
- Monday: 8:00am–12:30pm and 1:30pm–7:30pm
- Tuesday: 8:00am–12:30pm and 1:30pm–7:30pm
- Wednesday: 8:00am–12:30pm and 1:30pm–5:00pm
- Thursday: 8:00am–12:30pm and 1:30pm–5:00pm
- Friday: 8:00am–12:30pm and 1:30pm–4:00pm
- Saturday: Closed
- Sunday: Closed
The practice closes for lunch between 12:30pm and 1:30pm.
For out-of-hours dental emergencies, please contact Dentaline on 01634 890300.
For urgent NHS dental advice, you can also contact NHS 111.